What is Website Uptime?
Uptime refers to the percentage of time your website is live and accessible. A 99.9% uptime guarantee means your site can be down for no more than 8.7 hours per year. Sounds small — but those hours matter.
The Real Cost of Downtime for Kenyan Businesses
Imagine you're running a campaign on Instagram that drives traffic to your website — but your site is down. Every visitor bounces. Every potential sale is lost. Worse, Google notices when your site is repeatedly unavailable and may lower your search rankings.
- E-commerce site down for 1 hour = lost sales
- Contact form down = missed enquiries
- Downtime during a Google Ads campaign = wasted budget
What Causes Website Downtime?
- Overcrowded shared servers
- Poor server hardware
- Lack of redundancy (no backup systems)
- Cyberattacks (DDoS)
- Unplanned maintenance
How Hostiko Guarantees 99.9% Uptime
- Quality server hardware with regular maintenance
- Daily backups to prevent data loss
- Network redundancy
- 24/7 server monitoring
- Quick response to any issues by our Nairobi team