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How to pay your Hostiko invoice with M-Pesa

Step-by-step instructions for paying via M-Pesa STK Push from your client dashboard.

M-Pesa is the fastest way to pay for Hostiko hosting in Kenya. Here's exactly how it works.

From the checkout page (new orders)

  1. Pick a hosting plan from our pricing page.
  2. On the checkout page, enter the M-Pesa number you want to pay from (10 digits starting with 0).
  3. Click "Pay with M-Pesa". You'll receive an STK Push prompt on that phone within 5 seconds.
  4. Enter your M-Pesa PIN on the phone prompt.
  5. Once Safaricom confirms, your hosting is auto-activated.

From your client dashboard (renewals)

  1. Log into your dashboard.
  2. Click the unpaid invoice.
  3. Click "Pay with M-Pesa" → enter your M-Pesa number → enter PIN on phone.

What if I don't get the STK Push?

Common causes:

  • Phone is offline or has no Safaricom signal — wait for signal, retry.
  • Phone number typed incorrectly — check the format (07XXXXXXXX or 01XXXXXXXX).
  • M-Pesa wallet is below the invoice total — top up first.
  • Safaricom Daraja is briefly down — retry in 5 minutes.

If it still fails, contact support and we'll send you the manual paybill details — pay manually and we'll match your transaction to the invoice.


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